My father in-law, a long time customer of over a decade, left his car there to be serviced. His back bumper ended up getting smashed in while in possession of Marcelo (the owner) Marcelo has had the nerve to say it's not his fault and have his insurance pay for it. So after a back and forth he reluctantly decided to fix the back bumper. I do not recommend him and his garage. It's Bad business to treat any customer this way. Especially a long time one. Our family will take our business elsewhere.
Marcelo is really rude and unprofessional. I called for an estimate because I heard good things about this place and he said he was going to call me back. I didn't receive a call back so I called back. He again did the same thing. Finally, I got an estimate from Jim. I called back to confirm my appointment and Marcelo was shouting for no reason. I would not recommend this place to my worst enemies. I agree with other reviews here where people have expressed concern over this man's bad attitude. Forget about customer service, I do not know who he thinks he is.
No amount of words or reviews can begin to explain the quality of work and time Marcello here at this establishment has provided!! A+++++++++ Service "HIGHLY RECOMMENDED" Finally found my GO TO mechanic, to those reding this dont even bother going to another shop as this is the place for you, if your tired of being ripped off by other People that call themselves mechanics then you obviously have not talked to Marcello if i could rate it any higher than 5stars i would. Thank you Marcello!!! You definitely have my business and will definitely be recommending all my family and friends.
Best place to get your car fixed. The owner is very nice and takes his time to figure out what the problem is. Always will be my go to place for my car.
I think Firestone and Tire Kingdom over charge, so I decided to try this place based on reviews. Worst decision of my life!!! I got an oil change and then the next 2 days my car was smoking. I took it back and they told me oil was everywhere and had to replace my heater hose. Well, they were the last ones to touch my oil when they did the oil change, so I don't know how this happened. I was assured my car was good to drive out of town. Little did I know, it wasn't. My car died in traffic. I had to get it towed. I had my animals and a bunch of groceries with me. When another mechanic checked it out, he noticed that my radiator was leaking like crazy. My car died because it was over heating and smoking. I was just trying to save a little bit of money and I got screwed in the end with multiple problems, not just one. I spent a lot more money for all of these problems, not to mention the stress and time it took to start fixing these things. I will never use this place again. Beware!!!
Expresstech Auto Repair is a US Car Repair based in Palm Bay, Florida. Expresstech Auto Repair is located at 4590 Babcock St NE #101, Palm Bay, FL 32905, USA.
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